COPYRIGHT POLICY

Copyright © XT Entertainment. All Rights Reserved.

All files and information contained in this Website are copyright by XT Entertainment. and may not be duplicated, copied, modified or adapted, in any way without our written permission. Our Website may contain our service marks or trademarks as well as those of our affiliates or other companies, in the form of words, graphics, and logos.

Your use of our Website, Blog or Services does not constitute any right or license for you to use our service marks or trademarks, without the prior written permission of XT Entertainment.

Our Content, as found within our Website, Blog and Services, is protected under copyrights. The copying, redistribution, use or publication by you of any such Content, is strictly prohibited. Your use of our Website and Services does not grant you any ownership rights to our Content.

ACCEPTABLE USE

          You must not:

(a)     use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;

(b)     use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

(c)     use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software; or

(d)     conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

REPORT ABUSE

          If you found any unlawful material or activity on our website, or any material or activity that breaches this notice, please let us know.

          You can let us know about any such material or activity by email us at contact@xtentertainment.net.

ENFORCEMENT OF COPYRIGHT

          We take the protection of our copyright very seriously.

          If we discover that you have used our copyright materials in contravention of the license set out in this notice, we may bring legal proceedings against you, seeking monetary damages and/or an injunction to stop you using those materials. You could also be ordered to pay legal costs.

PERMISSIONS

          You may request permission to use the copyright materials on our website by email us at contact@xtentertainment.net

 

DISCLAIMER

If you require any more information or have any questions about our site's disclaimer, please feel free to contact us by email at contact@xtentertainment.net

Xtentertainment.net is a record label website own by XT Entertainment company based in Canada, and the C.E.O is Christopher Onwuchay also known as XtDadon.

The website deals on sales of music and merch to fans of XT Entertainment signed artists and partners. Also, the company deals on bookings of shows and endorsement, as well as partnership. The company was created in 2021, and since then has gained worldwide recognition.

All the information on this website - https://xtentertainment.net - is published in good faith and for general information purpose only. XT Entertainment does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on this website is strictly at your own risk. XT Entertainment will not be liable for any losses and/or damages in connection with the use of our website.

From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone 'bad'.

Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their "Terms of Service" before engaging in any business or uploading any information.

Consent

By using our website, you hereby consent to our disclaimer and agree to its terms.

Update

Should we update, amend or make any changes to this document, those changes will be prominently posted here.

 

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://xtentertainment.net (the “Site”).

Protecting your private information is our priority. This Statement of Privacy applies to https://xtentertainment.net and governs data collection and usage. We have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our privacy policy.

Similar to other commercial websites, our website utilizes a standard technology called ‘cookies’ (see our cookies policy page for more information) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

INTRODUCTION

This Policy sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.

1.    We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.

2.    XT Entertainment undertakes to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.

3.    The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data.

 

COLLECTION OF YOUR PERSONAL INFORMATION

XT Entertainment may collect personally identifiable information when you purchase our music related services from https://xtentertainment.net. We collect information such as your: Name, E-mail Address, and Phone Number.

 

 

 

RETURN & REFUND POLICY

Thanks for purchasing our Product/Service from our website https://xtentertainment.net

 

In line with providing our customers with the best quality and client experience, we have established a considerate refund policy.

 

PHYSICAL PRODUCTS

Refunds will not be provided for any purchase. If the customer notices a mistake on his/her order. They can contact us and as soon as they receive the package, they can send it back unopened and we will process an exchange for her satisfaction.

 

Due to the nature of our business, we do not accept any returns once the package is opened. For hygiene reasons this item cannot be restocked or resold so we do not accept returns.

 

If somehow, you receive damaged product. To complete your return, we require a receipt or proof of purchase and notify us via email within 3 days.

RETURNS NEED TO MEET ALL OF THE FOLLOWING CONDITIONS:

 

  • All items must be complete, undamaged and in saleable condition
  • New items must be factory sealed and unopened
  • Returns have to be sent via registered mail
  • Delivered item is in wrong size, defective, wrong items and faulty.
  • All items have to be in their original packaging and well packed for shipping
  • A print-out of the invoice must be included
  • Any item that does not meet the conditions above will not be refunded or exchanged.
  • It is the customer's responsibility to ensure the safe and undamaged arrival of the returned item(s). Refunds will be paid out after the arrival of the returned item(s).

 

Please do not send your purchase back to us unless we authorize you to do so.

 

REFUNDS (IF APPLICABLE)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days (within a month).

                                       

ORDER CANCELLATION

If you cancel your order BEFORE it has been shipped, then you can change and cancel order. It must be required for user to contact us within 12 hours regarding order cancellation or change.

 

Once the product packaged and ready for the shipping then you're not eligible to cancel it anymore.’


EXCHANGES (IF APPLICABLE)

We only exchange items if they are wrong item, defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at contact@xtentertainment.net with details of the product and the defect.


GIFTS

If the Goods were marked as a gift when purchased and then shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.


SHIPPING
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

NOTE: This policy does not cover misuse, accidental damage, water damage, or any abuse of the purchased product.

DIGITAL PRODUCTS

We deal in digital services. XT Entertainment has a NO REFUND policy once you purchase. All sales are final. There are no refunds.

Purchaser is solely responsible for:

  • Choices made regarding the subscription plan purchased.
  • Not allowing children or other unauthorized family members or friends to access your credit cards or your account at the payment site to ensure that no one pays for a purchase without your express permission.

REFUNDS (IF APPLICABLE)

We don't accept refund request Late or missing refunds (if applicable) Because of digital goods and services, we don't accept refund requests, please contact us at contact@xtentertainment.net.

SALE ITEMS (IF APPLICABLE)

unfortunately, sale items cannot be refunded.

EXCHANGES (IF APPLICABLE)

Since every work is in itself a valuable property, we don't take exchange requests too.

GIFTS

As of now, we don't have any feature of gifting or promo code.

DOUBLE PURCHASE

In case of double payment, due to any reason, you will get your 100% money back. Usually, our system automatically detects such transactions and refunds them. But if due to any reason mentioned actions are not triggered, please us out at contact@xtentertainment.net

We keep our pricing very transparent and honest.

 

SHIPPING POLICY

Thank you for visiting and shopping at https://xtentertainment.net  Following are the terms and conditions that constitute our Shipping Policy.

 

Due to increase order value and the impact of COVID-19. It may take longer than usual to fulfill the order. We are working to get the order to you as quickly as possible. We appreciate your patience and apologize for the inconvenience.

 

SHIPMENT PROCESSING TIME (Canada and United States)

 

All orders are processed within 2-3 days in business days. Customers will receive the product at their doorstep within 4-7 business days depends upon the location and some other circumstances. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

 

If you didn’t receive your parcel item for a long, then please contact the shipping courier with your tracking code, and then further any help you can contact our team through email for more assistance or unanswered questions.

 

WRONG ADDRESS

 

If you or your end customer provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

 

In some cases, the order had arrived at the nearest post office to the buyer’s location because of insufficient address. Buyers can contact a nearby post office or reach out to pick up their order.

 

Please Note: The local distributor will deliver 1-3 times according to the actual situation. If it is still unclaimed during the delivery period, it will be returned to the local post office for storage in 3-7 days. Meanwhile, your clients need to pick up the package by themselves. Otherwise, the product will be returned to us. During the return, XT Entertainment takes no responsibility if products have been lost.

SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

 

It’s not uncommon for NO tracking information to show until your package has been scanned in by the respected carriers. It might remain “blank” for up to a week after you receive your tracking link. But If your order was placed more than a week and there is still no information on your tracking number, please contact us.

 

WILL MY ITEMS BE SENT IN ONE PACKAGE?

 

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.  Please keep this in mind when receiving deliveries.

DAMAGES

XT Entertainment is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

 

INTERNATIONAL SHIPPING

Yes, we ship our products all around the world. However, there is some location we are unable to ship to. If you happen to be located in one of those countries, we will contact you.

 

Our international shipping time estimated 21-26 business days. Delay can be occurred as per various situations and locations.

 

 

TERMS OF CONDITIONS

Please read these terms and conditions carefully before using https://xtentertainment.net. This website is operated and managed by XT Entertainment. In the whole extent of this website, every point the terms “we”, “us” or “our” is used, it refers to XT Entertainment.

By purchasing digital goods from us, you involve in our “Service” and agree to be bound by the following terms and conditions stated, including the policies referenced herein and/or available by hyperlink. These Terms and Conditions are applicable to all users of the site, including without limitation every user who is browsers, customers and merchants. If you disagree with all or any of the terms of use in this agreement, then you may consider not to access the website or use any of the services.

CONDUCT OF USE

You are not allowed use this website for any purpose that is unlawful or prohibited by these terms and conditions. You accept not to use this website in any way that is unlawful, abusive, threatening, harassing, obscene, libelous, hateful, or in any other way violating these terms and conditions.

LIABILITY

The material contained within the Website is provided without any guarantees, conditions or warranties as to its accuracy. XT Entertainment does not represent that information contained on or available via the Website is accurate or complete and accordingly, it should not be relied on as such. You should not rely on any such information. Any arrangements made between you and any other person, using or named on the Website are entirely at your sole risk and responsibility.

To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

·         all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;

·         any liability for loss or damage incurred by any user in connection with the use, inability to use, or results of the use of the Website, any websites linked to it and any material posted on it;

·         any liability for any bugs or faults in our systems or tools; and

·         any liability for any direct, special, indirect or consequential loss or damage incurred by any user in connection with the Website or in connection with the use, inability to use, or results of the use of the Website, any websites linked to it and any materials posted on it, including, without limitation any liability for:

1.    loss of income or revenue;

2.    loss of business;

3.    loss of profits or contracts;

4.    loss of anticipated savings;

5.    loss of data;

6.    loss of goodwill;

7.    wasted management or office time; and

8.    for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

Nothing in this section affects our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law. 

LIMITS OF USE

You may use our Website only for lawful purposes. You may not use our Website:

·         In any way that breaches any applicable local, national or international law or regulation;

·         In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

·         To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards;

·         To transmit any data, send or upload any material that contains viruses, trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

·         Not to reproduce, duplicate, copy or re-sell any part of our website in contravention of the provisions of these Terms;

·         Not to charge others for the use of XT Entertainment unless in specific written agreement with XT Entertainment;

·         Not to reuse text or graphics from the Website or parts thereof.

CHANGES TO TERMS

We are committed to ensuring that our online store is as useful and efficient as possible. For that reason, we reserve the right to make changes to the services, at any time. We will never charge you for any service without making it very clear to you precisely what you're paying for.

Any new features which are added to the current website shall also be subject to this Terms and condition. You can always review the most current version of the Terms and conditions at any time on this page. We reserve the right to update, change or retrieve any part of these Terms and conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

OUR RIGHTS TO CANCEL/REJECT ORDERS

We reserve the right to decline any order you place with us. We may, in our exclusive discretion, limit or cancel your order. These restrictions may include orders placed by or under the same customer account, the same credit card, or orders that use the same email address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e­mail and billing phone number provided at the time the order was made.

PROMO CODES AND OFFERS

Promo Codes and Offers are made at our sole discretion and are subject to time validity, a valid Promotional Code should be entered during the checkout process for a product to be valid. Attempting to add a promo code after purchase or after the expiration of the code will not be acknowledged.

AGE OF CONSENT

By agreeing to these Terms of Use, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence. You may not use/access our products for any illegal or unauthorized purpose nor may you, in the use of the Service or online store, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your access to our products or services.

SERVICE TERMS

1.    XT Entertainment at this moment grants the User a non-exclusive, non-transferable, limited right to access and use the Service, under the conditions of these Terms & Conditions and for the duration of the Agreement.

2.    The use of the Service is at the User's own expense and risk. The User is responsible for meeting the technical and functional requirements and using the electronic communication facilities that are necessary to be able to access and use the Service. The User will at all times bear the risk of loss, theft or damage to any of its data.

PRICES, AND PAYMENT TERMS

Prices and payment details of products are specified on the website. Payment can be made by credit card, Debit card, and/or as further described in the store.

You must pay in the currency in which the Product price is quoted or is selected. If you do not hold an account in the relevant currency you may pay by debit or credit card (or any other method that XT Entertainment may introduce from time to time) and your card company should exchange the amount charged to the currency of your country at their current rate.

  1. Payment may be made by credit card. debit card or any other such method as XT Entertainment may introduce at its absolute discretion.
  2. XT Entertainment reserves the absolute right to accept or refuse any payment made in any form.
  3. XT Entertainment cannot guarantee that a particular Product/Service will always be available.
  4. To maximise security XT Entertainment does not hold any credit/debit card details. They are held by third party payment providers.
  5. Your credit card company may also do security checks to confirm it is you making the Order. Your statutory rights are unaffected by these Terms. 

The User guarantees that the information submitted when using the Service, including without limitation, its payment details, shall be complete, correct, truthful and up to date. The User must inform XT Entertainment immediately about any inaccuracies in the offer provided, including the price. Our banking services and payment gateways manage all of our banking transactions. We don’t store any credit card numbers. Your payment is handled by the payment gateways with secure encryption and under strict banking standards. Your card details are sent directly to them and cannot be read or accessed by anyone.

THIRD-PARTY LINKS

Certain content and services available via our website may include materials from third-parties. Third-party links on this site may direct you to third-party websites or applications that are not affiliated with us. XT Entertainment is not responsible for examining or evaluating the content or accuracy of such website or application and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

You’re obliged to review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

PERSONAL INFORMATION

Your submission of personal information through the store is regulated by our Privacy Policy. You are to view our Privacy Policy.

USER CONTENT

Our website may contain user-generated content, for example, social media applications. we do not claim any ownership of such contents (images, photos, and videos, etc.) and take no legal responsibility for it. In case you suspect a violation of copyright or any other right, or otherwise is offended by such content, please contact our customer support.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We, therefore, underwrite in no pledge or represent or warrant that your use of our service will be uninterrupted, timely, assured, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your volition and sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall XT Entertainment, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, manufacturers, service providers or licensors be responsible or liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

INDEMNIFICATION

You agree to indemnify, protect and hold harmless to XT Entertainment, subsidiaries, affiliates, partners, officers, directors, agents, contractors, license, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your breach of these Terms and conditions or the documents they incorporate by reference or your infringement of any law or the rights of a third-party.

SEVERABILITY

In the event that any provision of these Terms and conditions is discovered to be unlawful, null or unenforceable, such provision shall notwithstanding be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be viewed to be cut off from these Terms of Use, such determination shall not affect the credibility and enforceability of any other remaining provisions.

TERMINATION

The obligations and liabilities of the parties obtained prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms and conditions are effective except and until terminated by either you or us. You may terminate these Terms of Service at any time by informing us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to abide by any term or provision of these Terms of Use, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; or accordingly may withhold you of access to our Services (or any part thereof).

ENTIRE AGREEMENT

Our inability to exercise or enforce any right or provision of these Terms of Service shall not constitute a discharge of such right or provision.

These Terms of Use and any policies or operating rules posted by us on this website or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, pre-empt any prior or synchronous agreements, communications and proposals, whether oral or written, between you and us.

Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.

CONTACT INFORMATION

If you would like to: access, correct, register a complaint, or simply want more information please contact us directly Via: 

Email: contact@xtentertainment.net